Reese James · reesejames316@gmail.com · Gorgias #214440917
closed
Opened
31 Mar 2026, 01:38
Closed
1 Apr 2026, 09:36
Assignee
Jetz - Returns Team
returnsreturns_approvedtrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-03-31 01:38:46· email/email
Good evening,
I'm requesting an exchange for the order listed below. The items are both too small. I would like a S bottom and XS Top.
#2295905NA
Please let me know how to proceed.
Reese James
AGENT2026-04-01 09:36:13· email/helpdesk
Hi Reese,
Thank you for getting in touch.
We're sad to hear that the items were too small. We are confirming your exchange request and have approved the exchange for the following items:
Returning: VINCA - GARA Textured Triangle Bikini Set - Top / XXS :: Bottom / XS / Cheeky
(Send back the full set, please include your bag/pouch in original plastic packaging.)
Exchanging For: VINCA - GARA Textured Triangle Bikini Set - Top / XS :: Bottom / S / Cheeky
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 2295905NAEX
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Geelah