CUSTOMER2026-03-31 13:14:58· email/email
Hi there!
I just wanted to follow up regarding my exchange. According to the email I
received, my return package has been shipped, and I've attached proof of
postage to help speed up the process.
Just to clarify, I'm exchanging the following items:
- Vinca – Adao Pink Textured Triangle Bikini Bottom (M / Cheekiest) → *S
/ Cheeky *
- Mala – Jave Blue Crochet Balconette Bikini Bottom (M / Cheekiest) → *S
/ Cheeky *
Also, here is my order number, if needed: *Order #2292169NA*
I've also included screenshots showing the expected delivery date and
postage details.
Please let me know if you have any trouble viewing the attachments or if
you need any additional information!
Thank you so much!
AGENT2026-03-31 14:16:23· email/helpdesk
Dear Julie,
Thanks for sending this through!
We're pleased to inform you that your exchange (VINCA - ADAO Bottom S / Cheeky and MALA - JAVE Bottom S / Cheeky) has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach out—we’re happy to help!
Kindest,
Denise xx
AGENT2026-03-31 14:17:54· email/helpdeskINTERNAL
2292169NA 7306832879069
PROCESSED EX March 31, 2026 / NEW ORDER 2305233NA
SD 30 Mar 2026
TN 9505815010896089629597
CUSTOMER2026-04-06 15:36:21· email/email
Hi Denise,
I hope you're doing well! I wanted to check in on the status of my order. I
don't believe I've received a tracking number for my exchange yet, and I
was wondering if you could provide that or let me know where I might find
it.
Thank you so much for your help—I really appreciate it!
CUSTOMER2026-04-06 18:04:14· email/email
Hi Denise,
I wanted to share a quick update—I actually received my swimsuit bottoms in
the mail today!
Apologies for any confusion, and thank you again for your help.
AGENT2026-04-07 10:20:01· email/helpdeskINTERNAL
hi ladies, for your assistance pls thanks - da
follow up - status on Order 2305233NA
AGENT2026-04-07 11:07:25· email/helpdesk
Dear Julie,
We're pleased to inform you that your order #2305233NA has been shipped. Please find your tracking details below:
Order Number: #2305233NA
Tracking Number: 519782118061
Courier: FedEx
Tracking URL: https://www.fedex.com/fedextrack/?trknbr=519782118061
Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included.
If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently.
Kindest,
Anna
AGENT2026-04-08 12:34:52· email/helpdeskINTERNAL
4/1/2026 #2292169NA 7306832879069 JULIE KOCIAN NMALJAVCBOTM 1 USPS9505815010896089629597 320688 4/8/2026
4/1/2026 #2292169NA 7306832879069 JULIE KOCIAN VINADACBOTM 1 USPS9505815010896089629597 320689 4/8/2026