31,243 tickets1-100

Return and exchange my item

Isabella Byrd · ibyrd425@yahoo.com · Gorgias #214125560

closed
Opened
28 Mar 2026, 23:37
Closed
29 Mar 2026, 01:29
Assignee
Pearl - Returns Team
returnstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-03-28 23:37:55· email/email
    Package Information
  2. AGENT2026-03-29 01:29:46· email/helpdesk
    Dear Isabella, Thanks for sending this through! We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Pearl
  3. AGENT2026-03-29 01:30:24· email/helpdeskINTERNAL
    #2294258NA / D72E662877916 POP SD: Mar-28-2026 TN: 870029690561 Status: In Transit EX PROCESSED: Mar-29-2026 NEW ORDER: 2303125NA
  4. AGENT2026-04-04 13:52:11· email/helpdeskINTERNAL
    3/31/2026 #2294258NA D72E662877916 ISABELLA BYRD NMAIALICBOTXXS 1 FEDEX870029690561 REQUESTING TOP SPP, BOTTOM XS CHEEKY 320511 4/2/2026 3/31/2026 #2294258NA D72E662877916 ISABELLA BYRD NMAIALITOPSP 1 FEDEX870029690561 320512 4/2/2026 2294258NA / D72E662877916
Replies are sent through Open Doors, so they stay on the customer record.