4,798 tickets1-100

Re: Changin order adress

Shayne Connolly · shayneconnolly10@gmail.com · Gorgias #213788542

closed
Opened
26 Mar 2026, 14:00
Closed
26 Mar 2026, 18:43
Assignee
Jesselle - Orders
or_undeliverableorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-03-26 14:00:22· email/email
    Hi I just ordered a bikini about 20 minutes ago my order number is 2301114NA I was just wondering if I could change the address from 34 Coming Street Charleston sc 29401 to 1 Morris Avenue Linwood Nj 08221
  2. AGENT2026-03-26 14:59:16· email/helpdesk
    Hi Shayne, Thank you for your recent purchase! Thank you for reaching out to us as well. I understand you wish to make changes to your shipping address and normally we will be happy to. However, we can only change the address if it's the house number, street name and city. We are unable to change addresses from one state to another. The options available to us would be to cancel this order and issue a full refund to you so you can reorder or we can proceed with the order as is. Please let us know what you prefer. While we're waiting, we will place your order on hold to prevent it from getting processed. We await your reply! Kindest, Valerie x
  3. CUSTOMER2026-03-26 18:25:54· email/email
    Hi that's okay thank you i will keep the original address that i ordered it to which is 34 coming street charleston sc 29401 thank you so much though!
  4. AGENT2026-03-26 18:43:25· email/helpdesk
    Hi Shayne, Thank you for confirming. We're so glad you've decided to keep your original order! Please expect a separate email for your tracking confirmation once the order ships. Just be sure to check your spam/junk folders so as to not miss it out. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Jesselle
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