Conversation with isabel reicher

Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. Could you please log in using the button in the chat so we can check your order details and help with the delivery update?

Signed in successfully.

Hi there! Thanks for your message! Let me connect you with one of our team members who can help you with this. I can see your package is showing an attempted delivery and the delivery window has passed. Please leave your email address in the chat, and one of our team members will join shortly. The wait time in chat is about 1 minute.

Hi there! I’m Janis, and I’ll be helping you from here.

Sorry to know about the issue with your order. I will endorse this concern to our Orders Team to further assist you. May I know your order number and email address, please?

Thanks. How about your email address?

Thank you and this is noted. Your concern has been forwarded to our Orders Team, and you should hear back within today.

I understand your concern and rest assured that this has been escalated. Please wait for their update.

Would there be anything else I can assist you with?

Thanks for chatting with us! Please feel free to chat with us anytime for additional assistance. Have a lovely day! xx

Hi Orders, Concern - Delivery concern cx - I need help with a package out for delivery #2312180NA the address was 2590 Greenwich Street apartment 8, San Francisco, CA 94123 but id like it sent to a fedex store because the fedex delivery people could not deliver it to my address izzyreicher@gmail.com the fedex store id like it to be delviered to is located at: 2141 Chestnut St, San Francisco, CA 94123 when i spoke with fedex they told me to ensure the package was not going back to sender can you please make sure its not going back to hong kong right now? Thanks.

Please refer to this ticket instead -> https://triangl.gorgias.com/app/ticket/218126652