Sydney Morand · sydneymorand15@gmail.com · Gorgias #216497978
closed
Opened
13 Apr 2026, 20:04
Closed
14 Apr 2026, 12:03
Assignee
Gelou - Returns Team
retreturnsreturns_follow-uptrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-04-13 20:04:44· email/email
Sent from my iPhone
Begin forwarded message:
AGENT2026-04-14 12:03:50· email/helpdesk
Dear Sydney,
Your concern was forwarded to us, and we are glad to assist you!
Upon checking, your Return Request #8A575A2878930 was approved on March 30, 2026.
As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days.
Unfortunately, as we have not yet received your return in the specified timeframe, your RA Number is no longer valid, and we are unable to process your refund/exchange.
For more information, please see: https://triangl.com/pages/frequently-asked-questions
We appreciate your understanding, and please let us know if we can be of further assistance.
Kindest,
Gelou
AGENT2026-04-14 12:04:46· email/helpdeskINTERNAL
2290592NA / ARCHIVED: 8A575A2878930
APPROVED: 3/30/26 | RA NO LONGER VALID
Replies are sent through Open Doors, so they stay on the customer record.