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New customer message on April 2, 2026 at 9:47 pm

Andi Platt · andimplatt@gmail.com · Gorgias #214896754

closed
Opened
2 Apr 2026, 13:47
Closed
2 Apr 2026, 13:55
Assignee
Unassigned
customer caretrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-02 13:47:59· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: general-enquiry Firstname: Andi Lastname: Platt Email: andimplatt@gmail.com Phone: 7134102917 Ordernumber: NA Body: Hi! Curious if you have a cheaper shipping option than $20? It is the only thing holding me back from purchasing one of your bikinis! Thank you, Andi ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-04-02 13:55:20· email/helpdesk
    Hi Andi, Thank you for reaching out. At this time, we offer only one shipping method, which is express via FedEx. Shipping is charged at a flat rate, meaning the fee remains the same regardless of the quantity in your order. We truly appreciate you considering TRIANGL bathers. If you have any other questions or concerns, please don’t hesitate to email us again or connect with us through Live Chat on our website - we’d be delighted to assist. Wishing you a lovely day! Kindest, Michelle xx
Replies are sent through Open Doors, so they stay on the customer record.