Re: Change return request #93BB052887162

Dear Madelynn, Thank you so much for getting in touch. I understand that you'd like to update your exchange request to MALA - JADED GREEN Neoprene Balconette Bikini Set. I wanted to let you know that this style you prefer is currently priced higher than the items you are planning to return. To ensure you get exactly what you’re looking for, we recommend placing a new order. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-14 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2305385NA. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Joan

EX #2305385NA / 93BB052887162 | APPROVED 4/7/26 - Possible EX to RF & REP due to price diff UG

Hi Madelynn, Thank you for your message, and we are sorry for the delay in our response. We have noted that you have already placed a new order under confirmation reference JPKMWDEL8 / Order #2310532NA. We have also noted and updated your request in our records for a refund under Order 2305385NA / RA 93BB052887162. We have also received your tracking details under ticket #216122520. We will keep an eye on your return under RA 93BB052887162 and will process your refund request as soon as the tracking status has been updated. In the meantime, please let us know if we can assist you with anything else. Kindest, Denise xx

ONHOLD / FROM EX TO RF AND REP 2305385NA 93BB052887162 FROM TIC 216122520 / SD 10 Apr 2026 / TN 1Z9Y61320312296749

Hi Madelynn, Thank you so much for the update—we really appreciate it 😊 We’ll keep an eye out for your return and will process everything as soon as it arrives at our warehouse. Please feel free to reach out if you need anything in the meantime! Kindest, Kim xx

Dear Madelynn, We're pleased to inform you that your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Joan

FP #2305385NA / 93BB052887162 | ADD 4/15/2026

WH 4/15/2026 #2305385NA N/A MADELYNN HERNANDEZ MICHUBTOPSPP 1 UPS1Z9Y61320312296749 325271 4/16/2026 4/15/2026 #2305385NA N/A MADELYNN HERNANDEZ MICHUBBBOTS 1 UPS1Z9Y61320312296749 325272 4/16/2026