Re: ORDER #2314647NA

Dear Ava, We have received your Exchange Request #BC424F2897898. We are eager to assist but unfortunately, the style (ESTE - TURQUOISE Bottom M / Cheekiest) you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-16 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2314647NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

pending approvlal 2314647NA BC424F2897898 / clarify ex item aoos: SIDTUR2CBOTM 20

Hi Ava, Thank you for getting back to us and sharing your new Order #2319206NA. Your return for Order #2314647NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ESTE - TURQUOISE TOP S / BOTTOM M CHEEKY (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: BC424F2897898 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Ja

#2314647NA / BC424F2897898

Hi Ava, Thank you for letting us know that you’ve already shipped the items back—we really appreciate the update! To help us process your return as quickly as possible, could you please email us the proof of postage? This will allow us to track your return and assist you more efficiently. Feel free to get in touch should you need further assistance. Have a lovely day! Kindest, Reena

Dear Ava, Thank you for sending that through! We appreciate you providing us with a copy of the postage receipt, we will keep an eye on your returns and will process your request once the tracking status is updated to delivered or once we have received your order back in the warehouse. In the meantime, if we can help you with other things, please let us know. Have a great day and stay safe! Kindest, Gelou - Returns xx

2314647NA / BC424F2897898 ON HOLD | SD: 4/27/26 | TN: 871085055099 > In Transit

WH: 4/29/2026 #2314647NA BC424F2897898 AVA FORE ESTTUR2TOPS 1 FEDEX871085055099 328659 4/30/2026 4/29/2026 #2314647NA BC424F2897898 AVA FORE SIDTUR2ABOTM 1 FEDEX871085055099 328660 4/30/2026