Re: TRIANGL ORDER #2307077NA

Dear Angela, We have received your Exchange Request for Order #2307077NA We’re sorry to hear that the itemS didn’t quite meet your expectations. We completely understand how important it is for everything to feel just right, and we’re here to help make this process as smooth as possible for you. We are sorry to hear the bikini wasn't right for you. I understand that you are to exchange for Top S. To proceed with your request, please confirm the Bottom Sizes + Bottom Shape you wish to exchange for, and we will confirm availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. Kindest, Crystel

PENDING APPROVAL #2307077NA / 89AA342898940 / CLARIF BOT SIZE VINADATOPS - 360

Dear Angela, Thank you for reaching out! We sent you an email on Wednesday, confirming the shape of the bottom so we can proceed. Please see the email below. Dear Angela, We have received your Exchange Request for Order #2307077NA We’re sorry to hear that the itemS didn’t quite meet your expectations. We completely understand how important it is for everything to feel just right, and we’re here to help make this process as smooth as possible for you. We are sorry to hear the bikini wasn't right for you. I understand that you are to exchange for Top S. To proceed with your request, please confirm the Bottom Sizes + Bottom Shape you wish to exchange for, and we will confirm availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. Kindest, Crystel ***End of email*** We look forward to your confirmation. Kindest, Pearl

Dear Angela, Thank you for your response. We’d love to help you with the exchange, but we understand that you need the new sizes by next Wednesday. In this case, placing a new order may be the fastest option to ensure you receive them in time. Please note that we deliver all orders within 3-5 working days. However, weekends, holidays and customs clearance delays are not included. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-17 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order # 2307077NA We will provide you with the return address and complete instructions once we have confirmed your request. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Elaine

need by next wed / offered RF & REP

Dear Angela, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your request and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Crystel

Hi Angela, Thank you for getting back to us and for your new purchase #2328100NA. Your return for Order #2307077NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - ADAO Top XXS / Bottom XS / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 89AA342898940 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

RF AND REP 2307077NA 89AA342898940

5/11/2026 #2307077NA 89AA342898940 ANGELA ADAMSON VINADAABOTXS 1 FEDEX871585383149 331620 5/13/2026 5/11/2026 #2307077NA 89AA342898940 ANGELA ADAMSON VINADATOPXXS 1 FEDEX871585383149 331621 5/13/2026