Re: Your Refund request # 26B4FA2873632: Approved

Hi Galit, Thank you for reaching out, and I completely understand your concern—it can be worrying not seeing the funds reflected in your account yet. I can confirm that your refund for order 2275668NA was successfully processed on April 7, 2026, under Refund ID: 22376927. Refunded payments are always credited back to the original payment method used at checkout. While the refund has already been issued on our end, please allow up to 10 business days for the amount to be fully processed and reflected in your account. In some cases, depending on your bank or payment provider, it may take a little longer. Thank you so much for your patience and understanding. Kindest, Joan xx

#2275668NA / 26B4FA2873632 PROCESSED 4/08/26

Hi Galit, Thank you for your message. We understand your concern regarding the refund. For your reference, we are attaching your credit note to this email. Kindly also note that you may reach out to your payment provider and provide the transaction ID so they can help trace the refund on their end. Hope this clarifies. Please let us know if you need any further assistance—we’re here to help. Kindest, Reena