Cara Dussich · caradussich@gmail.com · Gorgias #214759958
closed
Opened
1 Apr 2026, 18:03
Closed
4 Apr 2026, 12:49
Assignee
Reena - Returns Team
returnsreturns_follow-uptrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-04-01 18:03:46· email/email
Here is the shipping info
AGENT2026-04-03 07:17:18· email/helpdesk
Hi Cara,
Happy to help.
We can't seem to find any attachment.
May we ask you to resend the proof of postage showing the tracking number please?
Kindest,
Dy xx
AGENT2026-04-03 07:17:36· email/helpdeskINTERNAL
#2295657NA / 3B97182882182
AGENT2026-04-04 12:49:00· email/helpdesk
Hi Cara,
Thank you for providing the proof of postage for your return. We tracked your parcel and it now shows delivered. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund for order #2295657NA request promptly.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us.
Kindest,
Reena