31,243 tickets1-100

Return Shipment Follow-up

Sofia Aguilar Davila · sofyaguilard@icloud.com · Gorgias #217663988

closed
Opened
21 Apr 2026, 03:46
Closed
22 Apr 2026, 03:36
Assignee
Pearl - Returns Team
returnstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-21 03:46:34· email/email
    Hello, I hope you're doing well. I'm writing to let you know that my package has already arrived at the return address provided. I wanted to ask what the next steps are in this process. Could you please let me know when I can expect an update, and whether the item will be sent back to me or how this will be handled? I would really appreciate any information so I can better understand what to expect moving forward. Thank you in advance for your help.
  2. AGENT2026-04-22 03:36:51· email/helpdeskINTERNAL
    Addressed in RT https://triangl.gorgias.com/app/ticket/216474464
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