Request #AC0F4E2871546

Hi Melia, We're emailing about your Refund Request for Order #2278973NA that was approved on [insert date]. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. Kindest, Dy

CLARIFICATION / #2278973NA / AC0F4E2871546 shipped beyond 14 4/13/2026 #2278973NA 9DA3AF2629088 MELIA NORGARD STABLU3BBOTXXS 1 USPS9405550899563035400707 324257 4/14/2026 4/13/2026 #2278973NA 9DA3AF2629088 MELIA NORGARD POPBLU3TOPXXS 1 USPS9405550899563035400707 324258 4/14/2026

Dear Melia, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding the one time exceptio to exchange and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Crystel