CUSTOMER2026-08-07 14:24:36· chat/gorgias_chat
My bathing suits have broken
AI_AGENT2026-08-07 14:24:50· chat/api
Thanks for your message! I’m really sorry to hear your bathing suits broke, that’s not the experience we want you to have at all.
Please hold on for a moment while I transfer the chat. I’ll connect you with one of our team members who can help you with this. Expected wait time in chat is about 1 min.
If you can, please share your order number, and you can also leave your email address so the team can contact you after the handover.
AGENT2026-08-07 14:25:22· chat/helpdesk
Hi! I'm Michelle, and I'll be assisting you from here x
AGENT2026-08-07 14:25:53· chat/helpdesk
Terribly sad to know that your bikini has broken.
AGENT2026-08-07 14:26:08· chat/helpdesk
Could you kindly send at least 2 photos of it showing the broken part?
AGENT2026-08-07 14:28:34· chat/helpdesk
Are you still online?
AGENT2026-08-07 14:30:03· chat/helpdesk
I'm sorry but I have to close this chat now as I'm no longer receiving responses. Kindly start a new session for further help. Wishing you a beautiful Friday xx