You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Devon
Lastname:
Vinales
Email:
devonvinales@gmail.com
Phone:
4804275985
Ordernumber:
2389175NA
Body:
Hello, I initiated a return and got my return
authorization number, as well as return address. I then returned
my items and it says they were delivered, I have proof of
delivery that I sent to your return team, as well as my receipt
for the return with the address you gave me. I still have not
heard back about when I will receive my refund.
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AGENT2026-08-08 01:47:52· email/helpdesk
Dear Devon,
Thanks for reaching out, and we’re sorry for the delay and any uncertainty this has caused. We completely understand how frustrating it can be to see that your return has been delivered and still be waiting for an update on your refund.
We're pleased to inform you that we’ve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete.
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful day!
Kindest,
Geelah