Re: Order #2391398NA return

Dear Jodie, Thank you for getting in touch. We have received your Exchange Request #B1E4932963911 and #12D8422963928. We are eager to assist, but unfortunately, the styles you have selected are low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options: place a new order today to secure the style you have selected, or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-29 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number, and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place the order #2391398NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online, and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns, and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Gelou

Pending Approval: 2391398NA / B1E4932963911 & 12D8422963928 | AOOS

Hi Jodie, Thank you for getting back to us and sharing your new Order #2395848NA. Your return for Order #2391398NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - BUTTER L Top & XS / Tie-side / Cheekiest Bottom MAIA - MENDE S++ Top & XS / Standard / Cheekiest Bottom (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: B1E4932963911 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS 15 mallow road Minster on sea Sheerness Kent ME12 3GU ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2391398NA / B1E4932963911 Archived 12D8422963928

Hi Jodie, Thank you for sending in your tracking details! We will keep an eye on your returns and process your request as soon as we have received your order back in the warehouse. A confirmation email will be sent to you once your refund has been processed. In the meantime, if we can help you with other things, please let us know. Kindest, Geelah xx

2391398NA / B1E4932963911 POP 8/01/26 / TN 0210473E01318277

2391398NA / B1E4932963911 8/5/2026 2391398NA B1E4932963911 Jodie Sellick-Fellows MAIMEN2TOPSPP 1 0210473E01318277 No Visible Damage 2449 8/6/2026 8/5/2026 2391398NA B1E4932963911 Jodie Sellick-Fellows STAMEN2CBOTXS 1 0210473E01318277 No Visible Damage 2450 8/6/2026 8/5/2026 2391398NA B1E4932963911 Jodie Sellick-Fellows TIEBUT2CBOTXS 1 0210473E01318277 No Visible Damage 2451 8/6/2026 8/5/2026 2391398NA B1E4932963911 Jodie Sellick-Fellows VINBUT2TOPL 1 0210473E01318277 No Visible Damage 2452 8/6/2026