William Olson · w.olson5@yahoo.com · Gorgias #228955389
closed
Opened
2 Jul 2026, 23:21
Closed
8 Jul 2026, 03:56
Assignee
Joan C. - Returns Team
Order
2394753
returnsreturns_approvedtrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-07-02 23:21:39· email/email
Good afternoon,
I requested a return on the bottoms only for the item in the hope to purchase different bottoms for the same suit. But I found I cannot buy the bottoms individually on the site.
I would like to exchange the bottoms for the same size Small, of the standard bottom style with the cheeky.
Thank you,
Will
AGENT2026-07-08 03:55:43· email/helpdesk
Dear WIll,
Thank you for getting in touch. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: PADDLE POP OMBRE Bikini Bottom: S / Standard / Cheekiest
(Send back your Bottoms only, please include your bag/pouch in original plastic packaging.)
Exchanging For: PADDLE POP OMBRE Bikini Bottom: S / Standard / Cheeky
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 0A69DC2951906
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Joan
AGENT2026-07-08 03:56:01· email/helpdeskINTERNAL
EX #2374744NA / 0A69DC2951906 | STAPAD2BBOTS 31
AGENT2026-07-22 15:22:12· email/helpdeskINTERNAL
2374744NA / 0A69DC2951906
NEW ORDER #2394753NA EX PROCESSED 7/22/2026
7/17/2026 #2374744NA 0A69DC2951906 WILLIAM OLSON STAPAD2CBOTS 1 USPS420945789400150899561461301992 348457 7/20/2026
Replies are sent through Open Doors, so they stay on the customer record.