30,691 tickets1-100

Conversation with Jeanette Dominguez

Jeanette Dominguez 路 janetdom@hotmail.com 路 Gorgias #230563931

closed
Opened
13 Jul 2026, 23:12
Closed
15 Jul 2026, 06:15
Assignee
Geelah - Returns Team
returns_follow-uptrianglai_answeredai_handoverai_next_genai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-13 23:12:43路 chat/gorgias_chat
    Hello I need return my order because is verry little
  2. AI_AGENT2026-07-13 23:12:55路 chat/api
    Hi, welcome to TRIANGL! Sorry about the fit. To check your return options for this order, please log in to your account and send us the request again.
  3. AI_AGENT2026-07-13 23:13:26路 chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. You can request a return within 14 days of receipt. Returns need to be in original condition with the hygiene seal and returns tag still attached, and the full set must be returned (top and bottom) for a refund, unless you鈥檙e exchanging for size. To start, use the returns portal: [http://triangl.com/a/returns](http://triangl.com/a/returns). Once your request is approved, you鈥檒l receive a Return Authorization (RA) number by email with the full instructions. Also, TRIANGL does not provide prepaid return labels, so return shipping is your responsibility using a tracked shipping service. You can leave your email address here so the team member can contact you, and the expected waiting time for a response in chat is 1 min.
  4. AGENT2026-07-13 23:14:44路 chat/helpdesk
    Hi! I鈥檓 Anna, and I鈥檒l be helping you from here.
  5. AGENT2026-07-13 23:14:52路 chat/helpdesk
    I'm sorry to hear the sizing didn't work for you.
  6. AGENT2026-07-13 23:15:08路 chat/helpdesk
    Can you type in your order number, please?
  7. AGENT2026-07-13 23:17:55路 chat/helpdesk
    Sorry, are you still there?
  8. CUSTOMER2026-07-13 23:19:51路 chat/gorgias_chat
    #2385301NA
  9. AGENT2026-07-13 23:20:12路 chat/helpdesk
    Thank you!
  10. CUSTOMER2026-07-13 23:20:30路 chat/gorgias_chat
    I can't put because put number and mail
  11. CUSTOMER2026-07-13 23:20:47路 chat/gorgias_chat
    You speak English
  12. CUSTOMER2026-07-13 23:21:00路 chat/gorgias_chat
    Spanish
  13. AGENT2026-07-13 23:21:16路 chat/helpdesk
    I can't but I'll a translator.
  14. CUSTOMER2026-07-13 23:21:19路 chat/gorgias_chat
    I need change top
  15. AGENT2026-07-13 23:21:29路 chat/helpdesk
    Feel free to write your message in Spanish
  16. CUSTOMER2026-07-13 23:21:37路 chat/gorgias_chat
    Necesito cambiar mi top me sali贸 muy chiquito y necesito mediano
  17. CUSTOMER2026-07-13 23:22:10路 chat/gorgias_chat
    Y no puedo hacerlo podr谩s ayudarme
  18. CUSTOMER2026-07-13 23:23:19路 chat/gorgias_chat
    Ay煤dame porfavor
  19. AGENT2026-07-13 23:24:15路 chat/helpdesk
    Gracias por esperar
  20. AGENT2026-07-13 23:24:58路 chat/helpdesk
    Remitir茅 su solicitud a nuestro equipo de devoluciones para que la revisen. Recibir谩 un correo electr贸nico en un plazo de 24 a 48 horas.
  21. AGENT2026-07-13 23:25:11路 chat/helpdesk
    Mientras tanto, 驴puedo ayudarle en algo m谩s?
  22. CUSTOMER2026-07-13 23:25:43路 chat/gorgias_chat
    Porfavor el top lo quiero mediano
  23. CUSTOMER2026-07-13 23:25:50路 chat/gorgias_chat
    Nadamas era eso
  24. CUSTOMER2026-07-13 23:26:13路 chat/gorgias_chat
    Es que lo queiro para un viaje en agosto 6 llegar谩
  25. AGENT2026-07-13 23:26:51路 chat/helpdesk
    Entendido. Enviar茅 la solicitud ahora.
  26. AGENT2026-07-13 23:30:17路 chat/helpdesk
    Disculpa, 驴sigues ah铆?
  27. CUSTOMER2026-07-13 23:31:04路 chat/gorgias_chat
    Muchas gracias si sigo aqu铆
  28. CUSTOMER2026-07-13 23:31:22路 chat/gorgias_chat
    Es que no lo puedo hacer por la p谩gina pongo mi orden y no sale nada
  29. AGENT2026-07-13 23:31:58路 chat/helpdesk
    Por favor, espere su correo electr贸nico y le proporcionar谩n las instrucciones.
  30. AGENT2026-07-13 23:34:21路 chat/helpdesk
    Solo quer铆a comprobar si seguimos conectados.
  31. AGENT2026-07-13 23:37:48路 chat/helpdesk
    Parece que ya no estamos conectados. Finalizo esta conversaci贸n, pero puedes escribirnos cuando quieras si necesitas m谩s ayuda. 隆Gracias y que tengas un buen d铆a! xx
  32. AGENT2026-07-13 23:38:39路 chat/helpdeskINTERNAL
    Hi, RT! For your assistance, please. Thank you! x #2385301NA Exchange top size POPPY - BLUE TANGO to M.
  33. AGENT2026-07-15 06:15:00路 chat/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/230564084
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