You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Grace
Lastname:
Keeley
Email:
gkkeeley@icloud.com
Phone:
6512168109
Ordernumber:
N/A
Body:
Hello TRIANGL Customer Service,
I hope you're doing well!
I recently received one of your swimsuits as a gift and wanted to
reach out because, unfortunately, the elastic in the swimsuit has
broken. I have followed all of the care instructions for the
swimsuit, so I believe this may have simply been a faulty piece.
I've always been very impressed with the quality of your
swimwear, which is why I was so surprised this happened. Aside
from this issue, I've been extremely happy with the swimsuit and
have always had a great experience with your products.
Unfortunately, because the swimsuit was a gift, I don't have the
order number or purchase information. However, I was wondering if
it would still be possible to receive a replacement. I wear a
size Small in both the top and bottom. If this particular style
or pattern is no longer available, I would be more than happy to
choose another one, as I'm a big fan of your swimwear.
Thank you so much for your time and consideration. I truly
appreciate any assistance you can provide and look forward to
hearing from you.