Re: Exchange

Hi there - I wrote a note on the return slip that I'm assuming you did not see. I should be getting a full refund because of the situation. If you go back to all correspondence, you will see the issue. I will recap it though. I initially wanted to do an exchange but I was advised by a representative to purchase the size I want all over again because you were running low in inventory. That's what I did. I was told to wait for the new suit to get to me before sending the old one back. That's what I did. You will see all the dates of when the new suit arrived and when I shipped the old one back. I shipped the suit within 14 days once the new one I ordered was delivered and found it to work better. I should be getting a full refund. I did exactly what was advised by your representative and should not have to get yet another exchange. I should be getting a full refund. If you need to call me to go over this my number is #321-438-6292 Thank you, Kayla