Re: Exchange - Orders ORDER #2369856NA

Dear Mariely, Thank you for your message and we are happy to assist you. We are eager to assist but unfortunately, the style (ESTE - ORCHID CROCHET STRIPE Bottom XS / Standard / Cheekiest) you have selected is not available. We would like to offer 2 options; place a new order today to secure an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-28 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2369856NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

2369856NA dod June 29, 2026 initial contact July 10, 2026 oos: STAORC2CBOTXS 0

Hi Mariely, Thank you for getting back to us. We are confirming your exchange request and have approved the exchange for the following items: Returning: [Insert returning items for exchange] ESTE - ORCHID CROCHET STRIPE XS Top & S / Standard / Cheekiest Bottom Exchanging For: ESTE - GRAPE XS Top & XS / Tie-side / Cheekiest Bottom (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2369856NAEX Please be advised that the items you need are running low in stock. With this, our only ask is to please send the original items back to us within 24 hours. Once you have posted the items through, please send us a copy of your return postage receipt showing the tracking number and carrier used directly to this email so we can keep an eye on your return and process your request straight away! ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2369856NA / 2369856NAEX ESTGRA5TOPXS 35 / TIEGRA5CBOTXS 14 SA APPROVED POP 24 HRS

Hi Mariely, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Jetz

EX FOR 2369856NA / 2369856NAEX TN 9405550899561043598799 SD 7/22/2026 ADD 7/24/2026 PROCESSED: 7/27/2026 NEW ORDER: 2397350NA

2369856NA / 2369856NAEX 7/24/2026 # N/A N/A MARIELA SOLARTE ESTORC2TOPXS 1 USPS420945789405550899561043598799 350482 7/28/2026 7/24/2026 # N/A N/A MARIELA SOLARTE STAORC2CBOTS 1 USPS420945789405550899561043598799 350483 7/28/2026