Hello,
I purchased the Mica Mulberry bikini, order #2376602NA. Unfortunately, the small bottom is too small, so I'd like to exchange it for the medium size. Can you please let me know how I should go about exchanging this item? Thank you!
AGENT2026-07-08 07:08:26Ā· email/helpdesk
Hi Faranak,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning:
MULBERRY Purple Bikini Bottom: S / Standard / Normal
(Send back your Bottoms only, please include your bag/pouch in original plastic packaging.)
Exchanging For: MULBERRY Purple Bikini Bottom: M / Standard / Normal
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 2376602NAEX
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Ja
AGENT2026-07-08 07:08:47Ā· email/helpdeskINTERNAL
#2376602NA / 2376602NAEX
STAMULABOTM 38
CUSTOMER2026-07-09 20:30:03Ā· email/email
Thank you. I have sent the package back and attached the return
information.
AGENT2026-07-14 05:19:39Ā· email/helpdesk
Dear Faranak,
Thanks for sending this through!
We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach outāweāre happy to help!
Kindest,
Kyla
AGENT2026-07-14 05:20:03Ā· email/helpdeskINTERNAL
#2376602NA 2376602NAEX
PROCESSED 7/14/26
NEW ORDER 2389509NA
SD 7/9/26
ADD 7/13/26
TN 9500114532786190143814
AGENT2026-07-19 00:33:29Ā· email/helpdeskINTERNAL
7/13/2026 #2376602NA 2376602NAEX FARA SHAHRYARY STAMULABOTS 1 USPS9500114532786190143814 347238 7/15/2026
Replies are sent through Open Doors, so they stay on the customer record.