31,919 tickets1-100

Re: ORDER #2388754NA

Michella Moussi 路 m_moussi@icloud.com 路 Gorgias #231442537

closed
Opened
20 Jul 2026, 02:54
Closed
23 Jul 2026, 11:47
Assignee
Gelou - Returns Team
returnsreturns_clarificationreturns_processedtrianglchasing-no-replypotential legalchannel-email

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  1. AGENT2026-07-20 02:54:30路 email/helpdesk
    Dear Michella, We have received your Refund Request for GRAPE Neoprene Purple Bikini Bottom and JADED GREEN Neoprene Bikini Bottom from Order Number 2388754NA. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the MALA - JADED GREEN Neoprene and ESTE - GRAPE Neoprene Scoop Bikini full set for a refund? Kindest, Geelah
  2. AGENT2026-07-20 02:54:41路 email/helpdeskINTERNAL
    #2388754NA 611FF02961403 / clarify RF items
  3. AGENT2026-07-21 13:34:32路 email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/230413018
  4. CUSTOMER2026-07-23 04:31:18路 email/email
    Hi Geelah, This is to confirm that I have returned both the sets along with the bags for both the grape and the jaded bikinis. Thanks, Michella
  5. AGENT2026-07-23 11:47:45路 email/helpdesk
    Dear Michella, We're pleased to inform you that we鈥檝e received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you鈥檒l receive a notification email once the process is complete. If you need any further assistance, please don鈥檛 hesitate to reach out鈥攚e鈥檙e happy to help! Wishing you a wonderful day! Kindest, Gelou
  6. AGENT2026-07-23 11:48:10路 email/helpdeskINTERNAL
    RF 2380589NA / 5005E72956789 RT https://triangl.gorgias.com/app/ticket/231949745 7/22/2026 #2388754NA NA Michella Moussi MINGRA5BBOTXXS 1 EE616987849AE polybad had been broken 163095 7/22/2026 7/22/2026 #2388754NA NA Michella Moussi SIDJAD2ABOTXXS 1 EE616987849AE polybad had been broken 163096 7/22/2026 7/22/2026 #2380589NA NA Michella Moussi MALJAD2TOPXXS 1 EE616987849AE polybad had been broken 163097 7/22/2026 7/22/2026 #2380589NA NA Michella Moussi ESTGRA5TOPXXS 1 EE616987849AE polybad had been broken 163098 7/22/2026
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