Re: Return Inquiry

Dear Hanna, Thank you for reaching out to us, and we're glad to assist. We sincerely apologize for the delay in getting back to you and we're sorry to hear that one of the bottoms did not fit. We understand how frustrating this can be, and we truly regret any inconvenience this has caused. Please know that your concerns are important to us, and we appreciate your patience. Rest assured, we are doing our best to assist you as quickly as possible. We're confirming your exchange request and have approved the exchange for the following items: Returning: CHERRY ZEBRA SPLASH bottom : XXS / Tie-side / Cheekiest (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: CHERRY ZEBRA SPLASH bottom : M / Tie-side / Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2370612NAEX ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful day! Warm regards, Elaine xx

EX 2370612NA / 2370612NAEX TIECHE4BBOTM 32

Hi Hanna, Thank you for the update! We will wait for your proof of postage so we can monitor the status of your parcel. If we can be of any additional help, please do not hesitate to reach out to us. Kindest, Nikka

Hi Hanna, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Jetz

EX FOR 2370612NA / 2370612NAEX TN 1z0e1a920314719347 SD 7/17/2026 PROCESSED: 7/21/2026 NEW ORDER: 2393880NA

2370612NA / 2370612NAEX 7/21/2026 # N/A N/A DAHLIN ZBR RED BOT XXS 1 UPS1Z0E1A920314719347 349515 7/22/2026