Ticket #229483007

initial contact 7/06/2026; RT https://triangl.gorgias.com/app/ticket/229483007 Boning https://prnt.sc/2C9Oqq2TFFha

Hi Charlotte, Thank you for reaching out to us, and I’m so sorry to hear about your experience with your bikini. We completely understand how disappointing this must be. Our bikinis are designed to be long-lasting, and with the right care, the materials and colors should maintain their quality over time. After reviewing your Order #2082768NA, we see that the bikini was purchased a while back (March 2, 2025). Unfortunately, as the return window has long expired, we’re unable to offer a return, exchange, or replacement at this time. I sincerely apologize for any inconvenience this may cause. You can also review our Returns Policy here for more details: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions Although this is the case, we’re happy to make an exception and offer you free shipping on your next purchase. You can use code FS2082768NAJS and it is valid for one use within the next three months. We truly appreciate your continued trust in our brand and hope this helps in some way. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your understanding! Kindest, Joanna - Returns Team xx

DECLINED beyond 1 yr #2082768NA