TRIANGL Help Desk
Unidentified agent
Views
Open
1284
Unassigned
945
Snoozed
0
Closed
48714
All tickets
49998
Tags
channel-email
31919
triangl
30691
returns
17834
channel-chat
11964
source-zendesk
9557
customer care
9405
sender-anonymous
7384
sender-internal
7182
orders
5141
channel-api
3634
vip
3490
ai_answered
3451
returns_approved
3138
returns_clarification
2501
2,330 tickets
1-100
Unknown customer
4 Jun 26
Conversation with Customer #525714132
Chat
ret
returns
Unknown customer
20 Oct 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
20 Oct 25
Conversation with Customer #457843374
Chat
ret
returns escalation chat
Caitlin Breslin
18 Oct 25
Re: > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your ...
Chat
customer care
siz
Unknown customer
18 Oct 25
Conversation with Customer #457538930
Chat
triangl
ai_disabled
Alice Neale
18 Oct 25
Re: Is there a sign up discount ...
Chat
triangl
ai_answered
Unknown customer
17 Oct 25
Conversation with Customer #457393879
Chat
customer care
gen
Unknown customer
16 Oct 25
Conversation with Customer #457144391
Chat
triangl
ai_answered
Unknown customer
15 Oct 25
Conversation with Customer #456718288
Chat
triangl
ai_answered
Unknown customer
14 Oct 25
Will I have to pay any duties and taxes?
Chat
gen
triangl
Maddison Milikins
13 Oct 25
Re: Hi, I completed an exchange request but was hoping to change that. I ordered a bikini set but the to ...
Chat
or_tracking advise
orders
Unknown customer
13 Oct 25
Conversation with Customer #456257314
Chat
ret
returns
Addison Schindler
12 Oct 25
Re: > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your ...
Chat
customer care
gen
Unknown customer
12 Oct 25
Conversation with Customer #455913534
Chat
oos
triangl
Unknown customer
11 Oct 25
Conversation with Customer #455577336
Chat
customer care
ret
Gabriele Platauna
10 Oct 25
Re: > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your ...
Chat
customer care
siz
Unknown customer
10 Oct 25
How do I pick the right size?
Chat
customer care
siz
Ash McLaughlin
10 Oct 25
Conversation with Ash McLaughlin
Chat
customer care
ret
emma mccormick
9 Oct 25
Re: Hi triangl i was just wondering for sizing of the Crochet Balconette Bikini Set sizing of the top, i ...
Chat
customer care
siz
Unknown customer
8 Oct 25
Conversation with Customer #454899201
Chat
triangl
ai_answered
Unknown customer
8 Oct 25
Conversation with Customer #454895502
Chat
triangl
ai_answered
Unknown customer
8 Oct 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
7 Oct 25
Conversation with Customer #454627262
Chat
customer care
oos
Unknown customer
7 Oct 25
Conversation with Customer #454331990
Chat
customer care
siz
Unknown customer
6 Oct 25
Conversation with Customer #454083648
Chat
customer care
siz
Unknown customer
6 Oct 25
How do I pick the right size?
Chat
gen
triangl
Unknown customer
5 Oct 25
Will I have to pay any duties and taxes?
Chat
triangl
ai_answered
Unknown customer
5 Oct 25
Conversation with Customer #453758412
Chat
gen
triangl
Unknown customer
5 Oct 25
Conversation with Customer #453751706
Chat
customer care
gen
Unknown customer
4 Oct 25
Conversation with Customer #453659297
Chat
customer care
triangl
Unknown customer
3 Oct 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
3 Oct 25
How do I pick the right size?
Chat
customer care
triangl
Unknown customer
2 Oct 25
Conversation with Customer #453103185
Chat
triangl
ai_answered
Unknown customer
2 Oct 25
Conversation with Customer #453092044
Chat
triangl
ai_answered
Unknown customer
2 Oct 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
2 Oct 25
How do I pick the right size?
Chat
siz
triangl
Unknown customer
30 Sept 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
30 Sept 25
Conversation with Customer #452537771
Chat
triangl
ai_answered
Unknown customer
30 Sept 25
How do I pick the right size?
Chat
customer care
oos
Unknown customer
29 Sept 25
Conversation with Customer #452201040
Chat
orders
triangl
Nicole Barrett
28 Sept 25
Conversation with Nicole Barrett
Chat
casa del mar
customer care
Unknown customer
27 Sept 25
Conversation with Customer #451976536
Chat
customer care
gen
Unknown customer
27 Sept 25
Conversation with Customer #451783802
Chat
triangl
ai_answered
Unknown customer
27 Sept 25
Conversation with Customer #451782458
Chat
triangl
ai_answered
Unknown customer
26 Sept 25
Conversation with Customer #451658620
Chat
triangl
ai_answered
Unknown customer
26 Sept 25
Conversation with Customer #451656614
Chat
triangl
ai_answered
Unknown customer
26 Sept 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
26 Sept 25
Conversation with Customer #451639385
Chat
triangl
ai_answered
Unknown customer
26 Sept 25
Conversation with Customer #451625900
Chat
triangl
ai_answered
Unknown customer
26 Sept 25
Conversation with Customer #451620021
Chat
triangl
ai_answered
Unknown customer
26 Sept 25
Conversation with Customer #451604558
Chat
triangl
ai_answered
Unknown customer
26 Sept 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
25 Sept 25
Conversation with Customer #451475541
Chat
triangl
ai_answered
Unknown customer
25 Sept 25
Conversation with Customer #451402078
Chat
triangl
ai_answered
Unknown customer
25 Sept 25
Conversation with Customer #449965664
Chat
triangl
ai_answered
Unknown customer
24 Sept 25
Conversation with Customer #451056303
Chat
customer care
trl
Khouloud El Alami
23 Sept 25
Conversation with Khouloud El Alami
Chat
customer care
siz
Unknown customer
23 Sept 25
How do I pick the right size?
Chat
siz
triangl
Unknown customer
23 Sept 25
How do I pick the right size?
Chat
siz
triangl
Unknown customer
23 Sept 25
Conversation with Customer #450812396
Chat
triangl
ai_answered
Hilda ten Brink
20 Sept 25
Re: Hello there, Hello there , Hello Kelly, thank you, I saw the new brown flower design on insta, I was ...
Chat
culled
customer care
Unknown customer
18 Sept 25
Conversation with Customer #449945308
Chat
customer care
gen
ROBERTA LOBO
18 Sept 25
Conversation with ROBERTA LOBO
Chat
ret
returns
Unknown customer
17 Sept 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
16 Sept 25
Conversation with Customer #449393763
Chat
customer care
gen
Unknown customer
16 Sept 25
How do I pick the right size?
Chat
customer care
siz
Unknown customer
16 Sept 25
What is your refund and exchange policy?
Chat
triangl
ai_answered
Unknown customer
15 Sept 25
Conversation with Customer #449244817
Chat
triangl
ai_answered
Micaela Brasquet
15 Sept 25
Conversation with brasquetn@gmail.com
Chat
triangl
ai_answered
Unknown customer
15 Sept 25
How long does shipping take?
Chat
customer care
gen
Unknown customer
14 Sept 25
Conversation with Customer #448843397
Chat
ret
returns
Unknown customer
14 Sept 25
What is your refund and exchange policy?
Chat
ret
triangl
Unknown customer
14 Sept 25
How do I pick the right size?
Chat
siz
triangl
Michelle Nguyen
13 Sept 25
Re: hi i was wondering if you can help me delete my account as i no longer use it, michelle.nguyen3@yaho ...
Chat
ord
orders
Unknown customer
13 Sept 25
Conversation with Customer #448653737
Chat
customer care
oos
Unknown customer
13 Sept 25
Conversation with Customer #448618128
Chat
customer care
oos
Unknown customer
13 Sept 25
Conversation with Customer #441629842
Chat
customer care
gen
Unknown customer
12 Sept 25
Conversation with Customer #448394663
Chat
triangl
ai_answered
Unknown customer
10 Sept 25
Conversation with Customer #447925757
Chat
ret
triangl
Unknown customer
10 Sept 25
How do I pick the right size?
Chat
siz
triangl
Unknown customer
10 Sept 25
Conversation with Customer #447761956
Chat
customer care
ret
Unknown customer
9 Sept 25
Conversation with Customer #447730139
Chat
customer care
trl
Unknown customer
9 Sept 25
Conversation with Customer #447632973
Chat
customer care
oos
Unknown customer
9 Sept 25
Conversation with Customer #447507880
Chat
ret
triangl
Mailda Williams
8 Sept 25
Conversation with Mailda Williams
Chat
triangl
ai_answered
Unknown customer
7 Sept 25
Conversation with Customer #447101377
Chat
customer care
siz
Unknown customer
7 Sept 25
How long does shipping take?
Chat
triangl
ai_answered
Cecilia BALLEREAU
6 Sept 25
Conversation with Cecilia BALLEREAU
Chat
triangl
ai_answered
KYUNG MIN KIM
5 Sept 25
Fwd: Conversation with KYUNG MIN KIM
Chat
ord
or_address change
Olivia Arden
5 Sept 25
Re: Hello. I made a return request (B643182690360) for order 2196070NA a couple of days ago and I haven’ ...
Chat
ret
returns
Unknown customer
5 Sept 25
Will I have to pay any duties and taxes?
Chat
triangl
ai_answered
Unknown customer
4 Sept 25
What is your refund and exchange policy?
Chat
customer care
ret
Amy Troccaz
4 Sept 25
Conversation with Customer #394492815
Chat
triangl
ai_answered
Lucy Robinson
4 Sept 25
Re: > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your ...
Chat
customer care
siz
Unknown customer
4 Sept 25
How do I pick the right size?
Chat
customer care
gen
Vanessa Frieg
4 Sept 25
Re: Hi there, the pieces have all arrived. I log a return request yesterday as the Mala-salte do not sui ...
Chat
ret
returns
Unknown customer
4 Sept 25
What is your refund and exchange policy?
Chat
ret
triangl
Kayla Williams
4 Sept 25
Your TRIANGL Order #2194364NA | AWB 476217549663
Email
ord
or_rts
Unknown customer
3 Sept 25
Conversation with Customer #446237810
Chat
customer care
gen
Unknown customer
3 Sept 25
When are you launching new product?
Chat
triangl
ai_answered
Previous
Page 1 of 24
Next
Re: What is your refund and exchange policy?
Unknown · Gorgias #158439532
closed
Opened
9 Apr 2025, 14:36
Closed
16 Apr 2025, 05:45
Assignee
Kyla - Returns Team
ret
returns
triangl
ai_answered
ai_handover
chat
sender-anonymous
channel-chat
No Open Doors contact is linked to this ticket.
Unassigned
Trish - Orders
Anna - Orders
Ai Agent Bot
Denise - Returns Team
Venus - Customer Care
Reena - Returns Team
Joanna - Returns Team
Michelle - Customer Care
Jetz - Returns Team
Valerie - Orders
Elaine - Returns Team
Triangl Orders Team
Joan C. - Returns Team
Pearl - Returns Team
Gelou - Returns Team
Vanessa - Customer Care
Nikka - Returns Team
Dy - Returns Team
Sharon (Yvonne)
Ja - Returns Team
Lynn - Returns Team
Kaye - Returns Team
Katrina - Orders
Jesselle - Orders
Crystel - Returns Team
Bernadette - Orders
Kyla - Returns Team
Geelah - Returns Team
Kelly - Customer Care
Kiara - Returns Team
Jenina - Customer Care
Joan M. - Returns Team
Lois - Customer Care
Janis - Customer Care
Anna - Customer Care
Lery - Customer Care
Mavi - Customer Care
Shyla - Returns Team
Katrina - Cdm Orders Team
Carmela - Customer Care
Jen
Jorgetta Celestino - Cdm Returns Team
Elaine Tuazon - Cdm Returns Team
Lourdes Mendoza (Trish) - Cdm Orders Team
Dyvette Espinosa - Cdm Returns Team
Georgia Flynn
Shenell - Customer Care
Haiste - Returns Team
Anna Dianne Enriquez - Cdm Orders Team
Ellaine - Customer Care
Daisy - Customer Care
Christine - Customer Care
Venus - Cdm Customer Care
Jaimee - Customer Care
low
normal
high
urgent
Reopen
Replies are sent through Open Doors, so they stay on the customer record.
Send reply