TRIANGL Help Desk
Unidentified agent
Views
Open
1284
Unassigned
945
Snoozed
0
Closed
48714
All tickets
49998
Tags
channel-email
31919
triangl
30691
returns
17834
channel-chat
11964
source-zendesk
9557
customer care
9405
sender-anonymous
7384
sender-internal
7182
orders
5141
channel-api
3634
vip
3490
ai_answered
3451
returns_approved
3138
returns_clarification
2501
2,272 tickets
1-100
Limor Rapoport
28d
Re: Why i cant purchase now, Its not letting me go ahead ...
Chat
ord
or_size change
Unknown customer
28d
Conversation with Customer #543004253
Chat
customer care
gen
mlabate@lakeheadu.ca
29d
Conversation with mlabate@lakeheadu.ca
Chat
customer care
ord
Unknown customer
29d
How do I pick the right size?
Chat
customer care
siz
Unknown customer
10 Aug 26
How do I pick the right size?
Chat
customer care
siz
Caroline Turner
10 Aug 26
Re: so i ordered a swimsuit but it has not been delivered. so now fedex is saying its being returned. , ...
Chat
ord
or_rts
kate parker
10 Aug 26
Conversation with kate parker
Chat
ret
returns
Andrea Flint
10 Aug 26
Conversation with Andrea Flint
Chat
customer care
triangl
Ella Napier
10 Aug 26
Re: i didn’t receive my order, yes i checked in all locations , 2386619NA, ella napier , esnapier2007@gm ...
Chat
or_lost parcel
orders
Unknown customer
8 Aug 26
How do I pick the right size?
Chat
customer care
siz
Melissa Nicholls
8 Aug 26
Conversation with Melissa Nicholls
Chat
customer care
ret
Joshua Bearden
8 Aug 26
Conversation with Joshua Bearden
Chat
triangl
ai_answered
Samantha Morel
8 Aug 26
Re: Status of my exchange , Hi, I want to know the status of my exchange , I’m leaving on vacation on Au ...
Chat
returns
returns_follow-up
Klaudia Hajdamowicz
8 Aug 26
How do I pick the right size?
Chat
customer care
siz
Brooke rambaldi
8 Aug 26
Re: it keeps removing things from my cart when i go to checkout, no error message it just removed half m ...
Chat
oth
triangl
Unknown customer
7 Aug 26
Conversation with Customer #541600074
Chat
customer care
ret
Mariya Kononenko
7 Aug 26
Conversation with Mariya Kononenko
Chat
ret
returns
Unknown customer
6 Aug 26
Conversation with Customer #540159232
Chat
ret
returns
Unknown customer
6 Aug 26
How do I pick the right size?
Chat
triangl
ai_handover
Unknown customer
6 Aug 26
Conversation with Customer #541215925
Chat
ret
triangl
Unknown customer
5 Aug 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
5 Aug 26
How do I pick the right size?
Chat
customer care
siz
Karley Everson
5 Aug 26
Conversation with Karley Everson
Chat
ret
returns
Amelia Lee
4 Aug 26
Re: My package has remained in holding for multiple days because it says that the importer hasn’t provid ...
Chat
ord
or_pending concerns
Shea arbel
4 Aug 26
Conversation with Nissim arbel
Chat
customer care
siz
Maggie Peguero
3 Aug 26
Conversation with Maggie Peguero
Chat
customer care
ret
madelyne vinson
3 Aug 26
Re: Hi! Can I please have a status update on my return?, Thank you!, Return Authorization (RA) Number: # ...
Chat
ret
returns
Emily B.
3 Aug 26
Conversation with Emily B.
Chat
customer care
ret
Jeremy Poggi
3 Aug 26
Conversation with Jeremy Poggi
Chat
customer care
ord
Unknown customer
3 Aug 26
How do I pick the right size?
Chat
customer care
siz
Sandra Bakef
3 Aug 26
Re: Hello, i have sent a return package to you and paid 40$ for it and have also sent a tracking order a ...
Chat
customer care
ret
sophie_4mcnichol@icloud.com
2 Aug 26
Conversation with sophie_4mcnichol@icloud.com
Chat
customer care
ret
Unknown customer
2 Aug 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
1 Aug 26
How do I pick the right size?
Chat
customer care
siz
Nicholas Pandolfo
1 Aug 26
Re: Conversation with Nicholas Pandolfo
Chat
ret
returns
Gabrielle heimbach
1 Aug 26
Re: Conversation with Gabrielle heimbach
Chat
or_address issues
or_pending concerns
Julie Chevrel
1 Aug 26
Re: How do I pick the right size?
Chat
customer care
or_address change
Unknown customer
31 Jul 26
Conversation with Customer #539851753
Chat
ret
returns
Unknown customer
31 Jul 26
How do I pick the right size?
Chat
customer care
siz
Darcey Crew
30 Jul 26
Conversation with Darcey Crew
Chat
customer care
ret
Madison Burton
30 Jul 26
Conversation with Madison Burton
Chat
ret
returns
Unknown customer
29 Jul 26
Conversation with Customer #539248794
Chat
customer care
trl
Lauren Blaes
29 Jul 26
Re: Conversation with Lauren Blaes
Chat
ord
or_delayed delivery
Carolina Simon
29 Jul 26
Re: Conversation with Carolina Simon
Chat
ord
or_oos (notice)
Unknown customer
29 Jul 26
Conversation with Customer #539070905
Chat
gen
triangl
Unknown customer
29 Jul 26
How do I pick the right size?
Chat
siz
triangl
Romy Katz
28 Jul 26
Re: Conversation with Romy Katz
Chat
customer care
ret
Unknown customer
28 Jul 26
How do I pick the right size?
Chat
siz
triangl
Unknown customer
27 Jul 26
Conversation with Customer #538582915
Chat
customer care
oos
Unknown customer
27 Jul 26
How do I pick the right size?
Chat
siz
triangl
Unknown customer
26 Jul 26
How do I pick the right size?
Chat
customer care
siz
Idil Atabey
24 Jul 26
Re: > How do I pick the right size? You can find general sizing information on our Size Guide here For ...
Chat
customer care
siz
Brooklyn Horst
24 Jul 26
Conversation with Brooklyn Horst
Chat
culled
customer care
Jackie Parrish
24 Jul 26
Conversation with Jackie Parrish
Chat
ord
or_size change
Leah Stark
24 Jul 26
Conversation with Customer #537708403
Chat
returns
returns_follow-up
Unknown customer
23 Jul 26
How do I pick the right size?
Chat
customer care
siz
Brittany Martin
23 Jul 26
Conversation with Brittany Martin
Other
ord
orders
Andrea Dacey
23 Jul 26
Conversation with Andrea Dacey
Chat
ret
returns
Maya Morrison
23 Jul 26
Re: Hello. I had been hospitalized for several days after a car accident and did not have access to my c ...
Chat
customer care
ret
Unknown customer
23 Jul 26
Re: Conversation with Customer #537411618
Chat
ret
returns
Aleshia Pinto
23 Jul 26
Conversation with Aleshia Pinto
Chat
ret
returns
Unknown customer
23 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
22 Jul 26
Conversation with Customer #537348753
Chat
customer care
gen
Piper Spiekermeier
22 Jul 26
Conversation with Piper Spiekermeier
Chat
customer care
ret
Unknown customer
22 Jul 26
How do I pick the right size?
Chat
siz
triangl
Unknown customer
22 Jul 26
Conversation with Customer #537159296
Chat
customer care
gen
Elizabeth Alexander
21 Jul 26
Conversation with Elizabeth Alexander
Chat
ord
or_how to order
veitiaeileen@gmail.com
21 Jul 26
Re: Conversation with veitiaeileen@gmail.com
Chat
customer care
orders
Corey Huggins
21 Jul 26
Re: Conversation with Corey Huggins
Chat
ord
or_pending concerns
Unknown customer
21 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
21 Jul 26
Conversation with Customer #536876227
Chat
triangl
ai_answered
maggiecpitcher@gmail.com
20 Jul 26
Conversation with maggiecpitcher@gmail.com
Chat
ret
returns_follow-up
Lottie Barnidge
20 Jul 26
Conversation with Lottie Barnidge
Email
ord
or_timeframe
Unknown customer
20 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
20 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
20 Jul 26
How do I pick the right size?
Chat
siz
triangl
Unknown customer
20 Jul 26
Conversation with Customer #536642879
Chat
trl
triangl
Ben Thornton
19 Jul 26
Re: Is there any way to get new products for damage products?, Never mind ...
Chat
customer care
ret
Tamara Karnoub
19 Jul 26
Re: Can I add to my order, Please add VINCA - LOTUS TERRY TOWELLING TRIANGLE BIKINI SET in top size larg ...
Chat
ord
or_merge order
Ivan Vorobev
18 Jul 26
Conversation with Ivan Vorobev
Chat
customer care
siz
Unknown customer
18 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
18 Jul 26
How do I pick the right size?
Chat
customer care
siz
Tori Bradley
18 Jul 26
Re: Conversation with Tori Bradley
Chat
customer care
gen
Unknown customer
18 Jul 26
Conversation with Customer #536242114
Chat
customer care
gen
Unknown customer
18 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
17 Jul 26
How do I pick the right size?
Chat
customer care
siz
sarah ashley
17 Jul 26
Conversation with sarah ashley
Chat
orders
triangl
Unknown customer
17 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
16 Jul 26
Conversation with Customer #535903751
Chat
customer care
gen
Dominique zuk
16 Jul 26
Re: Conversation with Dominique zuk
Chat
ret
returns
Unknown customer
16 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
16 Jul 26
How do I pick the right size?
Chat
customer care
siz
Unknown customer
16 Jul 26
Conversation with Customer #535661403
Chat
customer care
trl
Unknown customer
15 Jul 26
How do I pick the right size?
Chat
customer care
siz
Catherine Donoso
14 Jul 26
Conversation with Catherine Donoso
Chat
customer care
ret
Aviannah Zinkhann
14 Jul 26
Re: Speak to a representative, Hi Janis, I am reaching out to you regarding order number 2377245NA, I at ...
Chat
customer care
ret
Tricia Read
14 Jul 26
Conversation with Tricia Read
Chat
gen
triangl
Alexandra balafa
14 Jul 26
Re: why i can choose and add to basket, i m clicking on sizes and i cant add to basket , why, Top S++ an ...
Chat
triangl
ai_answered
Unknown customer
14 Jul 26
Conversation with Customer #535208233
Chat
customer care
orders
Jeanette Dominguez
13 Jul 26
Conversation with Jeanette Dominguez
Chat
returns_follow-up
triangl
Previous
Page 1 of 23
Next
What is your refund and exchange policy?
Unknown · Gorgias #158515522
closed
Opened
9 Apr 2025, 22:10
Closed
13 Apr 2025, 18:02
Assignee
Unassigned
customer care
ret
triangl
ai_answered
ai_handover
chat
sender-anonymous
channel-chat
No Open Doors contact is linked to this ticket.
Unassigned
Trish - Orders
Anna - Orders
Ai Agent Bot
Denise - Returns Team
Venus - Customer Care
Reena - Returns Team
Joanna - Returns Team
Michelle - Customer Care
Jetz - Returns Team
Valerie - Orders
Elaine - Returns Team
Triangl Orders Team
Joan C. - Returns Team
Pearl - Returns Team
Gelou - Returns Team
Vanessa - Customer Care
Nikka - Returns Team
Dy - Returns Team
Sharon (Yvonne)
Ja - Returns Team
Lynn - Returns Team
Kaye - Returns Team
Katrina - Orders
Jesselle - Orders
Crystel - Returns Team
Bernadette - Orders
Kyla - Returns Team
Geelah - Returns Team
Kelly - Customer Care
Kiara - Returns Team
Jenina - Customer Care
Joan M. - Returns Team
Lois - Customer Care
Janis - Customer Care
Anna - Customer Care
Lery - Customer Care
Mavi - Customer Care
Shyla - Returns Team
Katrina - Cdm Orders Team
Carmela - Customer Care
Jen
Jorgetta Celestino - Cdm Returns Team
Elaine Tuazon - Cdm Returns Team
Lourdes Mendoza (Trish) - Cdm Orders Team
Dyvette Espinosa - Cdm Returns Team
Georgia Flynn
Shenell - Customer Care
Haiste - Returns Team
Anna Dianne Enriquez - Cdm Orders Team
Ellaine - Customer Care
Daisy - Customer Care
Christine - Customer Care
Venus - Cdm Customer Care
Jaimee - Customer Care
low
normal
high
urgent
Reopen
Replies are sent through Open Doors, so they stay on the customer record.
Send reply