Re: Return request

Hi Katie, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Ja

2352725NA / Clarify req

Hi Katie, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - ALINA Pink Crochet Scoop Bikini Top S / Bottom S Standard Normal MICA - ORCHID CROCHET STRIPE Bikini Top S / Bottom S Standard Normal MALA - SKY ZEBRA SPLASH Balconette Bikini Top S / Bottom S Tie-side Cheeky (Send the full sets and bags/pouches in their original plastic packaging.) Return Authorization (RA) Number: 2352725NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Jetz

2352725NA / 2352725NARF APPROVED 6/17/2026

Hi Katie, We're emailing about your Refund Request for Order #2352725NA that was approved on June 17, 2026. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. Kindest, Pearl

2352725NA / 2352725NARF / shipped beyond 14 days / offered OTE EX 7/30/2026 #2352725NA 2352725NARF KATIE MILLER STAORC2ABOTS 1 USPS4209457823079434650899561197738521 351905 8/3/2026 7/30/2026 #2352725NA 2352725NARF KATIE MILLER MICORC2TOPS 1 USPS4209457823079434650899561197738521 351906 8/3/2026 7/30/2026 #2352725NA 2352725NARF KATIE MILLER TIESKY2BBOTS 1 USPS4209457823079434650899561197738521 351907 8/3/2026 7/30/2026 #2352725NA 2352725NARF KATIE MILLER MALSKY2TOPS 1 USPS4209457823079434650899561197738521 351908 8/3/2026 7/30/2026 #2352725NA 2352725NARF KATIE MILLER STAALIABOTS 1 USPS4209457823079434650899561197738521 351909 8/3/2026 7/30/2026 #2352725NA 2352725NARF KATIE MILLER NMAIALITOPS 1 USPS4209457823079434650899561197738521 351910 8/3/2026