Hilary Tan · hilary.tan@live.com · Gorgias #226784178
closed
Opened
18 Jun 2026, 18:11
Closed
19 Jun 2026, 03:27
Assignee
Joanna - Returns Team
returns_follow-uptrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-06-18 18:11:03· email/email
Hi there,
I've sent an item back for an exchange - the top was too small and I would like to have the same item in Medium! Here is the proof of return, was wondering what the next steps would be? Thank you!
[image1.jpeg]
AGENT2026-06-19 03:27:02· email/helpdeskINTERNAL
replied in https://triangl.gorgias.com/app/ticket/226107875
Replies are sent through Open Doors, so they stay on the customer record.