I bought a bathing suit and have worn it only 4 times and the bottoms are coming lose can you give me a refund or do something about it
AI_AGENT2026-06-13 19:02:41· chat/api
Hi, welcome to TRIANGL!
Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat.
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CUSTOMER2026-06-13 19:04:02· chat/gorgias_chat
Will you give me a new one
AGENT2026-06-13 19:04:33· chat/helpdesk
Hi there! I’m Kelly, and I'll be helping you today. :)
AGENT2026-06-13 19:05:10· chat/helpdesk
I'm really so sorry to hear that you are having issue with the suit. To assist you better, let me forward your concern to the Returns Team for review.
What's the order number?
CUSTOMER2026-06-13 19:05:46· chat/gorgias_chat
Hi I Bought a bathing suit about 4 weeks ago for my daughters birthday and she has worn it about 3 times and the elastic is starting to give up and mad it lose in the but
AGENT2026-06-13 19:06:52· chat/helpdesk
How did you wash the suit?
AGENT2026-06-13 19:07:11· chat/helpdesk
Can I ask for the order number and send us at least 2 photos showing your concern.
AGENT2026-06-13 19:09:38· chat/helpdesk
Dropping in to check if you are still connected?
AGENT2026-06-13 19:12:45· chat/helpdesk
It seems that you are all set. I’ll be closing out the chat momentarily. Please reach out should you need any further assistance. xx
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