I bought a bathing suit and have worn it only 4 times and the bottoms are coming lose can you give me a refund or do something about it
AI_AGENT2026-06-13 19:02:41路 chat/api
Hi, welcome to TRIANGL!
Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat.
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CUSTOMER2026-06-13 19:04:02路 chat/gorgias_chat
Will you give me a new one
AGENT2026-06-13 19:04:33路 chat/helpdesk
Hi there! I鈥檓 Kelly, and I'll be helping you today. :)
AGENT2026-06-13 19:05:10路 chat/helpdesk
I'm really so sorry to hear that you are having issue with the suit. To assist you better, let me forward your concern to the Returns Team for review.
What's the order number?
CUSTOMER2026-06-13 19:05:46路 chat/gorgias_chat
Hi I Bought a bathing suit about 4 weeks ago for my daughters birthday and she has worn it about 3 times and the elastic is starting to give up and mad it lose in the but
AGENT2026-06-13 19:06:52路 chat/helpdesk
How did you wash the suit?
AGENT2026-06-13 19:07:11路 chat/helpdesk
Can I ask for the order number and send us at least 2 photos showing your concern.
AGENT2026-06-13 19:09:38路 chat/helpdesk
Dropping in to check if you are still connected?
AGENT2026-06-13 19:12:45路 chat/helpdesk
It seems that you are all set. I鈥檒l be closing out the chat momentarily. Please reach out should you need any further assistance. xx
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