31,919 tickets1-100

Fwd: A shipment from order #2373727NA is on the way

Adele Barras ¡ barrasadele24@gmail.com ¡ Gorgias #228400778

closed
Opened
29 Jun 2026, 20:00
Closed
5 Jul 2026, 08:07
Assignee
Ja - Returns Team
returnsreturns_approvedreturns_follow-uptrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-29 20:00:21¡ email/email
    Dear Triangle Customer Service, I hope you are doing well. I would like to request a return and a full refund for my MIMA – Butter Crochet Stripe Crop Bikini Set , which includes: MIMA – Butter Crochet Stripe Crop Bikini Top (Size S) Butter Crochet Stripe Bikini Bottom (Size S – Gathered / Cheeky) The items are in their original condition and I would like to proceed with the return in accordance with your return policy. Could you please provide me with the return instructions and let me know how to obtain a refund? Thank you very much for your assistance. I look forward to your reply. Kind regards, Adèle Barras 079 / 580 58 21 Début du message transféré :
  2. AGENT2026-07-05 08:06:53¡ email/helpdesk
    Dear Adele, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - BUTTER CROCHET STRIPE Crop Bikini Top: S BUTTER CROCHET STRIPE Bikini Bottom: S / Gathered / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2373727NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Addresses - For customers located in Jersey, CI, and European countries outside the EU, you may send your items to either of the addresses below: Jersey, Channel Islands TRIANGL Group Limited Bethlehem Centre, La Rue Des Buttes St. Mary, JE3 3DS Jersey, Channel Islands Hong Kong TRIANGL RETURNS c/o WeTIAM Global Solutions Limited 2/F Block B, Yee Lim Industrial Centre 2–28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong ⸻ Important Notes • Switzerland / Norway / Non-EU Europe: Please do not send returns to the Netherlands warehouse. Returns from non-EU countries may be declined, may not be eligible for refund or exchange, and any duties or charges incurred will be the customer’s responsibility. • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Ja
  3. AGENT2026-07-05 08:07:00¡ email/helpdeskINTERNAL
    2373727NA / 2373727NARF
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