31,919 tickets1-100

New customer message on June 23, 2026 at 7:59 pm

Lilou Ancenay has ¡ lilou.ancenay@orange.fr ¡ Gorgias #227448060

closed
Opened
23 Jun 2026, 11:59
Closed
27 Jun 2026, 02:28
Assignee
Denise - Returns Team
Order
2342560
returnsreturns_follow-upreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-23 11:59:51¡ email/email
    You received a new message from your online store's contact form. Country Code: FR Reason For Contacting: returns-and-exchanges Firstname: Lilou Lastname: Ancenay Email: lilou.ancenay@orange.fr Phone: +33 7 66 06 45 95 Ordernumber: #2342560NA Body: I returned a swimsuit last week, but the system says the delivery address is incorrect. However, I entered everything correctly, including the right country. Could you please help me, as the package is stuck and no longer moving? I sent it to Triangl Returns, INCHEON WEG 7, 1437 EK ROZENBURG, The Netherlands.
  2. AGENT2026-06-27 02:28:21¡ email/helpdesk
    Dear Lilou, Thank you for your message and for following up. We sincerely apologize for the delay in our response and appreciate your patience. We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Denise xx
  3. AGENT2026-06-27 02:28:48¡ email/helpdeskINTERNAL
    FP 2342560NA 854E602936255 sd 16 Jun 2026 add - not yet updated wh 6/25/2026 6/24/2026 #2342560NA #854E602936255 LILOU ANCENAY MIMSILTOPXS 1 CC088893535FR 1939 6/25/2026 6/24/2026 #2342560NA #854E602936255 LILOU ANCENAY MINSILFCBOTS 1 CC088893535FR 1940 6/25/2026
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