Re: A shipment from order #2370689NA has been delivered
kate haus · kateahaus@gmail.com · Gorgias #228595222
closed
Opened
30 Jun 2026, 23:11
Closed
5 Jul 2026, 06:04
Assignee
Lery - Customer Care
returnsreturns_approvedtrianglvipchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-06-30 23:11:03· email/email
Hello,
I would like to return half of my order. please let me know my next steps.
Thank you
AGENT2026-07-05 06:03:39· email/helpdesk
Hi Kate,
Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and we regret any inconvenience caused by the wait.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
MICA - POMEGRANATE Pink Crop Bikini Top : S++ | S / Standard / Normal
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: F269542952248
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lery
AGENT2026-07-05 06:04:17· email/helpdeskINTERNAL
2370689NA | F269542952248
AGENT2026-07-14 15:27:48· email/helpdeskINTERNAL
7/9/2026 # N/A N/A KATE HAUS STAPOMABOTS 1 UPS1Z02085R0384934855 346417 7/10/2026
7/9/2026 # N/A N/A KATE HAUS MICPOMTOPSPP 1 UPS1Z02085R0384934855 346418 7/10/2026
Replies are sent through Open Doors, so they stay on the customer record.