Blair Jackson · katelynblair@icloud.com · Gorgias #226836845
closed
Opened
18 Jun 2026, 21:40
Closed
19 Jun 2026, 06:50
Assignee
Jesselle - Orders
orderstrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-06-18 21:40:18· email/email
Thank you so much! The emails did keep going to my junk folder for some reason, I would love for you to try and ship them out to me again to the same address and someone should be home to sign this time.
CUSTOMER2026-06-19 01:41:08· email/email
I forgot I will however be gone June 20-June 27 so if it will be shipped before then I will need to waive the signature and it is okay to deliver! I do apologize for all of the confusion my life is a mess right now lol!
Hi Blair,
Thank you for bringing this to our attention. I'm Jesselle, and I'll be assisting you.
For our customers’ protection, our courier is instructed not to leave parcels unattended. We also require deliveries to be signed for. While FedEx may sometimes leave parcels in a safe place depending on local guidelines, we generally don’t recommend this option to avoid the risk of lost packages.
However, we'll be happy to inform the courier that you are authorizing them to leave your order #2360033NA at your address without a signature on your behalf. We cannot guarantee this can be done, but we can certainly try — but please note that if the package is lost or goes missing as a result, TRIANGL will not be held liable. We appreciate your understanding.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Jesselle X
Replies are sent through Open Doors, so they stay on the customer record.