Re: Trouble with a return , No I will wait , Hi , I have a bikini that I no longer need that I want to r ...

Hi, welcome to TRIANGL! Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. You can leave your email address here if you prefer, and the team will get back to you. The usual wait time for a response in chat is about 1 minute. Is there anything else I can help you with?

Hi!

You're now connected to a live agent. I'm Jenina, and I’ll be assisting you from here on!

Sorry to know that you're having trouble with your return.

To better assist you, could you please tell me more details about your concern?

Sorry to know that.

May I have your order number, name, and email address?

Thanks, Maggie.

Upon checking, this was delivered on June 1.

Please note that You have 14 days (from when you received your swimwear) to request for a return.

You can read more about our Returns Policy here: https://triangl.com/a/returns

I cannot guarantee you anything right now but I will forward your request to our Returns Team.

Please wait 24-48 hours for their email, and be sure to check your Spam/Junk folder as well, so you don't miss their update.

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Seems like you are all set! Please send us a message again if you have questions! Have a lovely day! Xx

For your assistance, Returns Team! Thank you very much! x I have a bikini that I no longer need that I want to return #2344353NA / MAGGIE TURNER / mmooturner@gmail.com h I’ve been out of town I only just got the package Is there anyway I can still return I haven’t even opened it

Hi Margaret, Thank you for reaching out to us. We completely understand that sometimes things don’t work out as expected, and we truly want to help. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on June 1, 2026, and your request was sent on June 21, 2026 which unfortunately falls outside of this timeframe. That being said, we don’t want you to be left with something that isn’t quite right. As a gesture of goodwill, we’d be happy to offer you a one-time exchange so you can find something that works better for you (of the same price as your original order). Please let us know which item (style name, top and bottom sizes, and bottom shape if applicable) you’d like in exchange, and we’ll be happy to guide you through the next steps. You can also review our Returns Policy here for more details: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions Please note that, as this is a one-time exception, the new order/bikini will not be eligible for any further refunds or exchanges. We hope this helps, and we appreciate your understanding. Let us know how you’d like to proceed, and we’ll take care of the rest! Kindest regards, Joan

2344353NA - OTE EX (20 days)

Dear Margaret, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your Order #2344353NA and wanted to kindly remind you that we’re awaiting your response to proceed further. For your reference: Joan C. - Returns Team 06/24/2026 Hi Margaret, Thank you for reaching out to us. We completely understand that sometimes things don’t work out as expected, and we truly want to help. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on June 1, 2026, and your request was sent on June 21, 2026 which unfortunately falls outside of this timeframe. That being said, we don’t want you to be left with something that isn’t quite right. As a gesture of goodwill, we’d be happy to offer you a one-time exchange so you can find something that works better for you (of the same price as your original order). Please let us know which item (style name, top and bottom sizes, and bottom shape if applicable) you’d like in exchange, and we’ll be happy to guide you through the next steps. You can also review our Returns Policy here for more details: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions Please note that, as this is a one-time exception, the new order/bikini will not be eligible for any further refunds or exchanges. We hope this helps, and we appreciate your understanding. Let us know how you’d like to proceed, and we’ll take care of the rest! Kindest regards, Joan **end of email** Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Denise xx