11,964 tickets1-100

Re: i’m on the last step in the exchange process but there is nowhere to confirm ...

Angelina Degregori · angelina.degregori@icloud.com · Gorgias #227551922

closed
Opened
24 Jun 2026, 04:55
Closed
24 Jun 2026, 04:57
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-24 04:55:14· chat/gorgias_chat
    i’m on the last step in the exchange process but there is nowhere to confirm
  2. AI_AGENT2026-06-24 04:55:32· chat/api
    Hi, welcome to TRIANGL! I see you're having trouble confirming the last step in the exchange process. Please use the verification button to confirm your identity so we can access your order details and assist you further.
  3. AI_AGENT2026-06-24 04:57:15· chat/gorgias_chat
    Signed in successfully.
  4. AI_AGENT2026-06-24 04:57:36· chat/api
    Once you submit your exchange request through the Returns Portal, you will receive an approval email with the next steps. Please make sure to specify whether you want to exchange the top, bottom, or the full set if changing style or color. You can complete the process here: [https://triangl.com/a/returns](https://triangl.com/a/returns) The confirmation happens on that portal, and the exchange will be processed once your request is submitted. Is there anything else I can help you with?
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