i’m on the last step in the exchange process but there is nowhere to confirm
AI_AGENT2026-06-24 04:55:32· chat/api
Hi, welcome to TRIANGL!
I see you're having trouble confirming the last step in the exchange process. Please use the verification button to confirm your identity so we can access your order details and assist you further.
AI_AGENT2026-06-24 04:57:15· chat/gorgias_chat
Signed in successfully.
AI_AGENT2026-06-24 04:57:36· chat/api
Once you submit your exchange request through the Returns Portal, you will receive an approval email with the next steps. Please make sure to specify whether you want to exchange the top, bottom, or the full set if changing style or color.
You can complete the process here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
The confirmation happens on that portal, and the exchange will be processed once your request is submitted.
Is there anything else I can help you with?
Replies are sent through Open Doors, so they stay on the customer record.