11,901 tickets1-100

Conversation with Brooke culbertson

Brooke culbertson · brookeculb@gmail.com · Gorgias #219657161

closed
Opened
4 May 2026, 14:14
Closed
4 May 2026, 14:28
Assignee
Unassigned
customer careordtrianglai_answeredai_handoverai_processingchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-04 14:14:19· chat/gorgias_chat
    may i speak to a representative
  2. AI_AGENT2026-05-04 14:14:29· chat/api
    Hi! Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. If you'd like, you can leave your email address as well. The waiting time for a response in chat is around 1 minute.
  3. AGENT2026-05-04 14:14:58· chat/helpdesk
    Hello Brooke x
  4. AGENT2026-05-04 14:15:01· chat/helpdesk
    Michelle here
  5. CUSTOMER2026-05-04 14:15:03· chat/gorgias_chat
    order number 2323924NA
  6. AGENT2026-05-04 14:15:14· chat/helpdesk
    Thanks for sharing your order number. How can I help you today?
  7. CUSTOMER2026-05-04 14:15:31· chat/gorgias_chat
    hello, I placed an order last week and changed the sizes through this chat with someone and i'm trying to see if it went through
  8. AGENT2026-05-04 14:15:50· chat/helpdesk
    Got it. Checking that for you, hang on.
  9. CUSTOMER2026-05-04 14:15:56· chat/gorgias_chat
    thank you
  10. AGENT2026-05-04 14:18:34· chat/helpdesk
    Appreciate you waiting, Brooke.
  11. CUSTOMER2026-05-04 14:19:07· chat/gorgias_chat
    you're welcome
  12. CUSTOMER2026-05-04 14:19:09· chat/gorgias_chat
    any update?
  13. AGENT2026-05-04 14:19:20· chat/helpdesk
    Our Orders Team has confirmed your request. They've sent you an email on this last week. Kindly also check your spam/junk folder.
  14. AGENT2026-05-04 14:19:29· chat/helpdesk
    Here's the copy of their email for your ready reference:
  15. CUSTOMER2026-05-04 14:21:09· chat/gorgias_chat
    oh thank you
  16. CUSTOMER2026-05-04 14:21:16· chat/gorgias_chat
    do you know when it'll be shipped?
  17. AGENT2026-05-04 14:21:36· chat/helpdesk
    I've noticed that it has no shipping status yet so I went ahead and sent a follow up to our Orders Team.
  18. AGENT2026-05-04 14:21:47· chat/helpdesk
    Kindly expect an update within today via email.
  19. AGENT2026-05-04 14:22:45· chat/helpdesk
    In the meantime, is there anything else I can be of help?
  20. AGENT2026-05-04 14:25:09· chat/helpdesk
    Just checking if you're still with me, Brooke.
  21. CUSTOMER2026-05-04 14:26:02· chat/gorgias_chat
    thank you!
  22. CUSTOMER2026-05-04 14:26:12· chat/gorgias_chat
    nope, you've been helpful, thank you!
  23. AGENT2026-05-04 14:27:27· chat/helpdesk
    Glad that I could help
  24. AGENT2026-05-04 14:27:49· chat/helpdesk
    Looking forward to you receiving your TRIANGL suits. If you need more help, please chat with us here anytime. Wishing you a lovely Monday xx
  25. AGENT2026-05-04 14:27:54· chat/helpdeskINTERNAL
    ESC https://triangl.gorgias.com/app/ticket/218868784
  26. CUSTOMER2026-05-04 14:28:00· chat/gorgias_chat
    thank you, you as well!
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