3,451 tickets1-100

Conversation with Customer #518038261

Unknown · Gorgias #220032688

closed
Opened
6 May 2026, 15:55
Closed
6 May 2026, 16:08
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_next_genai_processingai_snoozesender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-06 15:55:12· chat/gorgias_chat
    Hi I am trying to return items to the Hong Kong address you provided, is the a telephone contact number? DHL requires it. For this address: TRIANGL RETURNS c/o James Cargo Fulfilment Logistics Centre 2/F Block B, Yee Lim Industrial Centre 2–28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong
  2. AI_AGENT2026-05-06 15:55:24· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. Before shipping your return, please make sure your return request has been approved and that you received the return instructions email. For returns to our Hong Kong warehouse, please use this phone number: +852 2836 6256
Replies are sent through Open Doors, so they stay on the customer record.