CUSTOMER2026-05-18 17:17:55· chat/gorgias_chat
talk with the agent
AI_AGENT2026-05-18 17:18:10· chat/api
Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. You can also leave your email address here, and we’ll be with you in about 1 minute. I’ll pass this over to our team so they can help you directly, they’ll join shortly.
AGENT2026-05-18 17:18:36· chat/helpdesk
Hi there! I’m Janis, and I’ll be helping you from here.
AGENT2026-05-18 17:18:49· chat/helpdesk
How may I assist you?
CUSTOMER2026-05-18 17:19:03· chat/gorgias_chat
Hi Janis
CUSTOMER2026-05-18 17:19:10· chat/gorgias_chat
I want to buy JARA - JETT BLACK BALCONETTE
CUSTOMER2026-05-18 17:19:20· chat/gorgias_chat
but I dont like the button of that set
CUSTOMER2026-05-18 17:19:41· chat/gorgias_chat
is it possible to buy the button of Mima Jett ?
CUSTOMER2026-05-18 17:19:47· chat/gorgias_chat
I mean to separate ?
CUSTOMER2026-05-18 17:20:09· chat/gorgias_chat
TO have Jara Jett top and mima Jett bottom ?
AGENT2026-05-18 17:20:14· chat/helpdesk
I understand your concern and I am afraid that for our bikini sets, we only sell them in full sets and we don't have the option to sell separates or mix and match but you may choose different top and bottom sizes.
CUSTOMER2026-05-18 17:20:45· chat/gorgias_chat
so there is no chance if you could ask to make an exception ?
CUSTOMER2026-05-18 17:21:04· chat/gorgias_chat
I really dont like adjustable buttoms
AGENT2026-05-18 17:21:32· chat/helpdesk
I'm sorry, we only offer our bikinis in full set.
CUSTOMER2026-05-18 17:21:46· chat/gorgias_chat
ok. maybe you should consider changing it next time
CUSTOMER2026-05-18 17:21:50· chat/gorgias_chat
its the same model, same color...
AGENT2026-05-18 17:23:04· chat/helpdesk
Thanks so much for sharing your feedback with us.
Rest assured that I’ll be forwarding this to our Team for review. We truly appreciate you taking the time to let us know.
AGENT2026-05-18 17:23:17· chat/helpdesk
Would there be anything else I can assist you with?
AGENT2026-05-18 17:25:07· chat/helpdesk
I'm sorry, are you still there?
AGENT2026-05-18 17:27:07· chat/helpdesk
It looks like you’re all set! If you have any other questions, feel free to pop back into the chat. We’ll be more than happy to help. Thank you so much, and have a wonderful day! xx