Disappointed With the Quality of My TRIANGL Bikini

Hello TRIANGL Team, I hope you're doing well. I'm reaching out because I'm honestly really disappointed with the condition of one of my TRIANGL bikinis. I purchased it quite a long time ago, but since I live in Canada, I only get to wear swimwear for a very short part of the year, so this bikini has only been worn a handful of times and has spent most of its life stored carefully in my drawer. I recently took it out to pack for an upcoming trip and noticed that the underwire has completely come out of the top on both sides. I was really shocked because the bikini has barely been used and has always been handled gently. I've attached a photo so you can see the issue clearly. I've always loved TRIANGL for the quality and design, which is why this was especially upsetting. Considering how little wear it's had, I truly didn't expect it to fall apart like this. It's unfortunately no longer wearable, which is disappointing given the price point and reputation of the brand. I completely understand that this purchase was made a while ago, but I was hoping you may still be willing to help out in some way as a gesture of goodwill. I would genuinely appreciate a store credit toward a new bikini, as I would love the opportunity to continue shopping with TRIANGL and replace this piece with a different style. Thank you so much for taking the time to read this. I really hope we can find a solution, and I appreciate any help you're able to offer.