Hi!
I ordered from triangl longer than 14 days ago but I was wondering if I would still be able to exchange for a different swimsuit I like better. The suit is unworn and still has all tags on. Let me know!
AGENT2026-05-25 21:03:46· email/helpdesk
Dear Alli,
Thank you for your message.
We’re happy to hear that the swimsuit is still unworn and has all tags attached.
Before we continue with your request, can you please share the below details:
1. Order Number (if not available, full name, email or shipping address used to complete the order)
2. Style Name / Sizes you are returning
3. If exchanging, Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable, and of the same price as your original order) you would like to exchange for
Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns)
We will provide you with the return instructions once your request is confirmed.
Kindest,
Denise xx
AGENT2026-06-01 21:29:37· email/helpdesk
Dear Alli,
I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your exchange request and wanted to kindly remind you that we’re awaiting your response to proceed further. For your reference:
Denise - Returns Team
05/26/2026
Dear Alli,
Thank you for your message.
We’re happy to hear that the swimsuit is still unworn and has all tags attached.
Before we continue with your request, can you please share the below details:
Order Number (if not available, full name, email or shipping address used to complete the order)
Style Name / Sizes you are returning
If exchanging, Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable, and of the same price as your original order) you would like to exchange for
Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns)
We will provide you with the return instructions once your request is confirmed.
Kindest,
Denise xx
**end of email**
Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you.
Thank you for your attention to this matter, and we look forward to hearing from you soon.
Kindest,
Denise xx
Replies are sent through Open Doors, so they stay on the customer record.