11,964 tickets1-100

How do I pick the right size?

Unknown · Gorgias #222345010

closed
Opened
21 May 2026, 18:51
Closed
21 May 2026, 19:06
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

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  1. CUSTOMER2026-05-21 18:51:59· chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 💕 Still have questions? I’m here to help! > Yes I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-05-21 18:52:28· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  3. AGENT2026-05-21 18:52:38· chat/helpdesk
    May I know which style you are interested in, please?
  4. AGENT2026-05-21 18:54:08· chat/helpdesk
    I'm sorry, I just want to check up on you. Still online?
  5. CUSTOMER2026-05-21 18:54:27· chat/gorgias_chat
    Hello I was lreviusly a M in top and bottom I am wondering what I am
  6. AGENT2026-05-21 18:54:52· chat/helpdesk
    Thanks and this is noted. May I know which particular style you are checking out, please?
  7. CUSTOMER2026-05-21 18:54:57· chat/gorgias_chat
    I am looking the the Mica style
  8. AGENT2026-05-21 18:55:12· chat/helpdesk
    Fab choice. May I know your cup size and your general bottom size, please?
  9. CUSTOMER2026-05-21 18:56:04· chat/gorgias_chat
    32B and I am usually a 0 - 2 in US or 25 for low waisted and 24 for high waisted jeans
  10. AGENT2026-05-21 18:56:14· chat/helpdesk
    For me to better guide you with sizing, I will need your exact measurements in centimeters or inches. Do you have a tape measure handy?
  11. CUSTOMER2026-05-21 18:57:02· chat/gorgias_chat
    No I don’t
  12. AGENT2026-05-21 18:57:52· chat/helpdesk
    No worries. I would recommend the XS top. If you prefer more coverage, you may want to consider the S size. I recommend the XS bottoms.
  13. AGENT2026-05-21 18:57:58· chat/helpdesk
    I do suggest coming back to live chat once you have a tape measure handy so we can be sure of your sizes.
  14. CUSTOMER2026-05-21 18:58:32· chat/gorgias_chat
    Ok I’m on vacation so I don’t have one at the moment
  15. CUSTOMER2026-05-21 18:58:50· chat/gorgias_chat
    I was a medium before in the sizing though before you guys changed it
  16. AGENT2026-05-21 18:59:18· chat/helpdesk
    I understand your concern as we have updated our sizing since last year. And our new sizing is bigger than the old ones. They provide more coverage.
  17. CUSTOMER2026-05-21 19:00:10· chat/gorgias_chat
    Yes I’m just saying based off of my old size I didn’t know if that helped determine the new sizing
  18. AGENT2026-05-21 19:01:11· chat/helpdesk
    We based our recommendation for the information provided like your measurements in cm or inches. :)
  19. CUSTOMER2026-05-21 19:01:30· chat/gorgias_chat
    Ok so you think XS
  20. CUSTOMER2026-05-21 19:02:01· chat/gorgias_chat
    I guess I can wait until Tuesday to find exact measurements
  21. AGENT2026-05-21 19:02:13· chat/helpdesk
    Yes. If you have the opportunity to check the measurements, you may chat with us again anytime for sizing recommendations.
  22. CUSTOMER2026-05-21 19:02:22· chat/gorgias_chat
    thanks!
  23. AGENT2026-05-21 19:02:53· chat/helpdesk
    You are welcome!:) Is there anything else I can help you with?
  24. AGENT2026-05-21 19:04:28· chat/helpdesk
    Are you still there?
  25. AGENT2026-05-21 19:06:19· chat/helpdesk
    It looks like you’re all set! Thank you for chatting with us. You’re always welcome to drop by anytime. Wishing you a wonderful day! xx
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