30,691 tickets1-100

How do I pick the right size?

Unknown 路 Gorgias #222345010

closed
Opened
21 May 2026, 18:51
Closed
21 May 2026, 19:06
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-21 18:51:59路 chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 馃挄 Still have questions? I鈥檓 here to help! > Yes I鈥檓 connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-05-21 18:52:28路 chat/helpdesk
    Hi there! I鈥檓 Janis, and I鈥檒l be helping you from here.
  3. AGENT2026-05-21 18:52:38路 chat/helpdesk
    May I know which style you are interested in, please?
  4. AGENT2026-05-21 18:54:08路 chat/helpdesk
    I'm sorry, I just want to check up on you. Still online?
  5. CUSTOMER2026-05-21 18:54:27路 chat/gorgias_chat
    Hello I was lreviusly a M in top and bottom I am wondering what I am
  6. AGENT2026-05-21 18:54:52路 chat/helpdesk
    Thanks and this is noted. May I know which particular style you are checking out, please?
  7. CUSTOMER2026-05-21 18:54:57路 chat/gorgias_chat
    I am looking the the Mica style
  8. AGENT2026-05-21 18:55:12路 chat/helpdesk
    Fab choice. May I know your cup size and your general bottom size, please?
  9. CUSTOMER2026-05-21 18:56:04路 chat/gorgias_chat
    32B and I am usually a 0 - 2 in US or 25 for low waisted and 24 for high waisted jeans
  10. AGENT2026-05-21 18:56:14路 chat/helpdesk
    For me to better guide you with sizing, I will need your exact measurements in centimeters or inches. Do you have a tape measure handy?
  11. CUSTOMER2026-05-21 18:57:02路 chat/gorgias_chat
    No I don鈥檛
  12. AGENT2026-05-21 18:57:52路 chat/helpdesk
    No worries. I would recommend the XS top. If you prefer more coverage, you may want to consider the S size. I recommend the XS bottoms.
  13. AGENT2026-05-21 18:57:58路 chat/helpdesk
    I do suggest coming back to live chat once you have a tape measure handy so we can be sure of your sizes.
  14. CUSTOMER2026-05-21 18:58:32路 chat/gorgias_chat
    Ok I鈥檓 on vacation so I don鈥檛 have one at the moment
  15. CUSTOMER2026-05-21 18:58:50路 chat/gorgias_chat
    I was a medium before in the sizing though before you guys changed it
  16. AGENT2026-05-21 18:59:18路 chat/helpdesk
    I understand your concern as we have updated our sizing since last year. And our new sizing is bigger than the old ones. They provide more coverage.
  17. CUSTOMER2026-05-21 19:00:10路 chat/gorgias_chat
    Yes I鈥檓 just saying based off of my old size I didn鈥檛 know if that helped determine the new sizing
  18. AGENT2026-05-21 19:01:11路 chat/helpdesk
    We based our recommendation for the information provided like your measurements in cm or inches. :)
  19. CUSTOMER2026-05-21 19:01:30路 chat/gorgias_chat
    Ok so you think XS
  20. CUSTOMER2026-05-21 19:02:01路 chat/gorgias_chat
    I guess I can wait until Tuesday to find exact measurements
  21. AGENT2026-05-21 19:02:13路 chat/helpdesk
    Yes. If you have the opportunity to check the measurements, you may chat with us again anytime for sizing recommendations.
  22. CUSTOMER2026-05-21 19:02:22路 chat/gorgias_chat
    thanks!
  23. AGENT2026-05-21 19:02:53路 chat/helpdesk
    You are welcome!:) Is there anything else I can help you with?
  24. AGENT2026-05-21 19:04:28路 chat/helpdesk
    Are you still there?
  25. AGENT2026-05-21 19:06:19路 chat/helpdesk
    It looks like you鈥檙e all set! Thank you for chatting with us. You鈥檙e always welcome to drop by anytime. Wishing you a wonderful day! xx
Replies are sent through Open Doors, so they stay on the customer record.