Re: 2271806NA

Hi Lily, Thank you for reaching out to us! As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Can you please provide an image of your return postage receipt, showing the tracking number and courier used? Once we have received these details and confirm your postage date was within the 14-day return period, then we can check back with our Fulfilment Team and confirm a refund. We look forward to hearing back! Kindest, Nikka

2271806NA / RA1812902864576 Possible shipped beyond 14 days / Approved: 3/29/2026

Hi Lily, Thank you for sending that through. Upon checking, your Refund Request for Order #2271806NA was approved on 3/29/26. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: - As we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. - Your items will be sent to the original shipping address provided upon purchase. We look forward to your next email. Kindest, Denise xx

from RF to OTE EX / SHIPPED BEYOND 14 DAYS 2271806NA 1812902864576 SD 15 May 2026 ADD 18 May 2026 TN 9505515040626135125434

5/18/2026 #2271806NA N/A LILY MOHTASHAMI MICHUBTOPXXS 1 USPS9505515040626135125434 332741 5/19/2026 5/18/2026 #2271806NA N/A LILY MOHTASHAMI MICHUBABOTXXS 1 USPS9505515040626135125434 332742 5/19/2026

Dear Lily, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding Refund Request for Order #2271806NA and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Geelah

Dear Lily, Thanks for getting back to us. We're pleased to inform you that your exchange for VINCA - BANC XXS TOP with BANC Blue Bikini Bottom XXS / Tie-side / Cheeky has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. Please note: as this is a one-time exception, you will not be able to exchange or refund the new bikini. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena

RF TO OTE EX 2271806NA / RA1812902864576 EX PROCESSED 5/31/26 NEW ORDER #2349230NA - NOT ELIGIBLE FOR ANOTHER EX/RF