Hi Avery!
To start a return, please submit a request through our Returns Portal and get a Return Authorization (RA) number first. Here is the link: [https://triangl.com/a/returns](https://triangl.com/a/returns)
Once your return is approved, you'll receive an email with full return instructions including the correct return address. For security reasons, we can't provide the return address via chat.
If you already have an RA number, please check your return approval email (including spam/junk folders) for the instructions.
Remember to send returns with tracked shipping, and you'll be responsible for the postage cost.
Replies are sent through Open Doors, so they stay on the customer record.