31,243 tickets1-100

Re: Return Order #2338800NA

Catie Lang ¡ catielang15@gmail.com ¡ Gorgias #223057852

closed
Opened
26 May 2026, 15:56
Closed
31 May 2026, 05:32
Assignee
Dy - Returns Team
Order
2338800
returnsreturns_approvedreturns_clarificationreturns_follow-uptrianglchannel-email

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  1. CUSTOMER2026-05-26 15:56:02¡ email/email
    Hi, I would like to initiate a return for the full order of Order #2338800NA Please let me know how to proceed!
  2. AGENT2026-05-28 06:37:13¡ email/helpdesk
    Hi Catie, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Joanna
  3. AGENT2026-05-28 06:37:21¡ email/helpdeskINTERNAL
    Pending approval: 2338800NA
  4. CUSTOMER2026-05-28 16:13:54¡ email/email
    Hi Joanna, Thanks for getting back to me! I would prefer a refund for the full order.
  5. AGENT2026-05-31 05:32:41¡ email/helpdesk
    Hi Catie, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - AZURE SPARKLE Crop Bikini Set: Top L / Bottom M Normal (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2338800NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Jetz
  6. AGENT2026-05-31 05:32:43¡ email/helpdeskINTERNAL
    2338800NA / 2338800NARF APPROVED 5/31/2026
  7. AGENT2026-06-23 02:53:30¡ email/helpdeskINTERNAL
    2338800NA / 2338800NARF 6/15/2026 #2338800NA N/A CATIE LANG MAIAZU2TOPL 1 USPS9500115606226162314732 339126 6/19/2026 6/15/2026 #2338800NA N/A CATIE LANG STAAZU2ABOTM 1 USPS9500115606226162314732 339127 6/19/2026
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