You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
start-return-or-exchange
Firstname:
Sophia
Lastname:
Sulkowski
Email:
sophiasulkowski@gmail.com
Phone:
+16103126734
Ordernumber:
2295674NA
Body:
looking to exchange the size of the top only. I bought a
small and need a medium. the bottoms fit perfectly. it's the
vinca purple haze set.
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AGENT2026-03-29 07:24:35Ā· email/helpdesk
Hi Sophia,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: VINCA - HAZE Purple Triangle Bikini Top S
(Send back your Bottoms only, please include your bag/pouch in original plastic packaging.)
Exchanging For: VINCA - HAZE Purple Triangle Bikini Top M
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 2295674NAEX
āø»
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
āø»
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
āø»
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
āø»
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
āø»
Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
āø»
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lynn
AGENT2026-03-29 07:26:41Ā· email/helpdesk
Resending with corrected instructions for returning item(s)
Hi Sophia,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: VINCA - HAZE Purple Triangle Bikini Top S
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: VINCA - HAZE Purple Triangle Bikini Top M
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 2295674NAEX
āø»
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
āø»
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
āø»
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
āø»
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
āø»
Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
āø»
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lynn